Jennie Bond, our Cruise Miles Ambassador, and the Reader Offers team formed a close partnership back in 2012 when she became the face of our innovative rewards programme Cruise Miles. We asked Jennie about her love of cruising, and here's what she said:
"I love to cruise. There's something so romantic about gliding through open seas. It gives me a real sense of space and freedom. It's incredibly relaxing and so enjoyable to pull back the curtains every morning and find a new place has come to visit you.
I've been cruising for around 15 years and have been fortunate to have taken wonderful voyages, leaving me with memories to treasure. Through my association with the Royal family, I was involved in the Queen's Diamond Jubilee celebrations in Southampton which saw the three Cunard Queens together – a sight to behold.
When we asked Jennie why she had chosen to be the face of Cruise Miles, here's what she said: "Holidays are a real luxury and, in the current climate, we all need to be a little more selective about with whom we spend our pennies. There is a lot to be said for being loyal and I believe people need a good reason. Cruise Miles gives me a wonderful excuse to take more cruise holidays, and as a member I can really treat myself, knowing that next time I book I can take advantage of so many great benefits."
Since beginning her role as Ambassador, Jennie has attended a number of our exclusive events, and enjoys meeting our clients, who share her passion for travel.
"Reader Offers really do look after their clients' holidays as if they were their own; I've taken a number of cruises with them, and they really are super. If you love to cruise, and want to benefit from the unbiased advice and expertise, and save money on your cruises, join Cruise Miles, like I have."
Cruise Miles is the official cruise rewards programme brought to you by Reader Offers Ltd - the UK's No.1 Independent Cruise Specialist. Cruise Miles are easy to earn and have allowed a quarter of a million UK cruisers to save money when booking with Reader Offers Ltd; so now all you have to do is book your next cruise, earn your Cruise Miles and then save money on your future cruise bookings. Simple.
Book your cruise with Reader Offers Ltd
With every new cruise booking you make with Reader Offers Ltd you will earn Cruise Miles. Reader Offers Ltd offer an unrivalled choice of cruise holidays to suit all tastes and durations, and are endorsed by all major cruise lines. If you don't have a specific cruise in mind, simply call our cruise specialists and we will be delighted to offer you some inspiration. Our experienced and highly knowledgeable cruise specialists offer excellent customer service, impartial advice and you can rest assured that you'll always get great value.
Earn Cruise Miles on your booking
Every time you make a new cruise booking with Reader Offers Ltd, you will automatically earn Cruise Miles. Every £ you spend you will earn 1 Cruise Mile, which can be redeemed against your future bookings with Reader Offers Ltd. Once registered you can check your balance and see our latest cruise offers online.
Save money on your future cruise bookings
When booking your next cruise, you can decide how to treat yourself. You can redeem your Cruise Miles against a host of luxuries such as car parking at the port/airport, chauffeur transfers, a cabin upgrade, on board spend, or reduce the cost of your booking. Or simply accumulate the Cruise Miles you earn on every booking and keep collecting for that free cruise!
What is the value of my Cruise Miles?
The value of your Cruise Miles when redeemed is 1p per Cruise Mile. To redeem your Cruise Miles, please just ask your personal cruise specialist at the time of booking. There are no limits to the amount of Cruise Miles you can earn or how many you can redeem.
The Reader Offers Ltd difference
Reader Offers Ltd has become the UK's No.1 Independent Cruise Specialist, and in 2015 we'll be celebrating our 20 year anniversary. Over these years we are proud to have been awarded the number one retailer for many of the major cruise lines; from Fred. Olsen Cruise Lines, Cruise & Maritime Voyages and Celebrity Cruises, to ultra-luxury brands such as Silversea and Seabourn to name but a few. When booking with us, you will enjoy premium service levels from our team of experienced and knowledgeable cruise specialists, as well as being able to earn and redeem Cruise Miles on every booking you make. Our mission is to exceed your expectations, “looking after your holiday as if it were our own”.
Here is a collection of our most frequently asked questions, if your query does not appear hear then please do not hesitate to call us or send us a message...
Can I use my Cruise Miles for other aspects of my cruise holiday?
Yes, you can use your Cruise Miles against other luxuries, including cabin/stateroom upgrades, car parking, insurance etc.
Is there a minimum spend when redeeming?
There is no minimum spend required when redeeming Cruise Miles against a cruise booking with Reader Offers Ltd’s preferred partners.
Can I earn Cruise Miles if I book a cruise on board?
Yes, as long as you nominate us as your chosen cruise specialist, you will earn Cruise Miles for that booking. All you need to do is quote F9255 when booking on board.
Are Cruise Miles combinable with all cruise offers?
Yes, you can redeem and/or earn Cruise Miles on any cruise booking you make with Reader Offers Ltd’s preferred partners, and you will receive any added value being offered.
Does my membership cover anyone else?
Cruise Miles membership is one per household and anyone that books under your membership will benefit from the Cruise Miles you have accrued.
What is the Value of my Cruise Miles?
The value of your Cruise Miles when redeemed is 1p per mile. To redeem your Cruise Miles, please just ask your personal cruise specialist at the time of booking. There are no limits to the amount of Cruise Miles you can earn or how many you can redeem.
CRUISE MILES TESTIMONIALS & ENDORSEMENTS
We are confident Cruise Miles is a fantastic benefit to all cruisers, but don’t just take our word for it, here’s what some of our customers have to say...
"Another seamless and professional service was received by us from yourselves, from the booking to departure of our recent cruise. We hope to use you again in the near future. Thank you."
Mr & Mrs Reynolds, Dunstable
"This was our 10th brilliant cruise booked through ROL, we’ve paid the deposit on our 11th and wouldn’t consider booking with anyone else."
Mrs Patey, Wokingham
"Completely hassle free and relaxation guaranteed with an ROL booking. It’s what a holiday should be."
Mr Osuch, Hampshire
"I love the Cruise Miles loyalty scheme because it makes me feel like a very valued customer, I know that whoever I speak to at Reader Offers will treat me with courtesy and deal with my queries and bookings in a professional manner. It is great knowing that my cruise miles are accumulating and can be used towards a future cruise, upgrades or onboard spend any time I choose to redeem them. Well done Reader Offers in rewarding customer loyalty."
"We have immensely enjoyed the three ROL cruises we have travelled on in the last 12 months, so much so that we have booked a further three for the year to come. Each of these cruises were remarkable value for money and has enabled us to see more of the world than we thought we would ever get to see. Thank you ROL for making all the bookings so efficiently and for operating the excellent Cruise Miles scheme."
John & Sheila Hider
"Reader Offers and Cruise Miles make so much sense for cruisers. It costs nothing to be a member and the Cruise Miles accumulated may be used on discounting a future cruise, upgrading or towards onboard spend, and the Cruise Miles build up simply by taking part. The fact that I decide when and on what I use my Cruise Miles is brilliant. Other than the financial benefits the staff at Reader Offers are so knowledgeable, it is always a good experience when talking to them and they are available seven days a week. As a widower I know that they will ensure I get the best available fare for a single traveller. Well done Readers Offers."
Mr Cooley, Barton-on-Sea
"Since the introduction of the Cruise Miles Scheme, travellers booking with Reader Offers not only can take advantage of great offers on price, car parking and onboard spend, but can also collect Cruise Miles every time they book. The Cruise Miles Team have always been so very helpful, taking time explain options and to research possible destinations for me, and then patiently sorting out the details and best possible cabin! Before Christmas, with the team’s help and guidance, I was able treat myself and a friend to a mini cruise to a Christmas Market using Cruise Miles. I have enjoyed saving and using my Cruise Miles!"
Mrs Ruck, Brinkworth
"Cruise Miles is a jolly good idea and we are saving up our miles at present to use against a future cruise booking."
Mr & Mrs Johnson
Cruise Line Endorsements
"Cruise Miles is a fabulous opportunity for guests to earn incremental benefits when booking your cruise holidays, a great scheme to encourage customer loyalty."
Paul Beale, Head of UK Sales, Regent Seven Seas Cruises
"The Cruise Miles programme is an example of one of our partners pushing new boundaries in client relationship management, and shows that they are in the very forefront of this area."
Carla Ball, Fred. Olsen Cruise Lines
"The Cruise Miles scheme is a great way to reward clients for their loyalty and enable them to save on their cruise holidays."
Wendy Lahmich, Director of Sales, Holland America Line and Seabourn
"Cruise Miles offers Celebrity customers an excellent loyalty scheme that gives our mutual customers the opportunity to earn points that will help them save money on future cruises, or add those special little touches to their next cruise. "
Michael W English, Head of Sales, Celebrity Cruises & Azamara Club Cruises
"Finally, clients have a reason to stay loyal to a cruise specialist. Not only are they always professional, helpful and knowledgeable, they now offer something truly unique..Cruise Miles."
Stephen Moffett, Director of Sales, UK & Ireland, MSC Cruise Lines
"Reader Offers have become instrumental in setting a high customer service standard. Customers can book safe in the knowledge that their booking is truly valued and their needs are well catered for."
Michelle Daniels, Sales Manager, Cruise & Maritime Voyages Ltd
"Cruise Miles is a unique concept and is an excellent way to reward loyal clients."
Magdy Help, Operations Director, Traveline Nile Cruises
"Cruise Miles proves to highlight their careful consideration and continued attention to their loyal customers by offering members a personal choice of preferred benefits in order to enhance their cruise experience."
Mick Dupont, National Accounts Manager, Crystal Cruises
"Since the launch of the Cruise Miles initiative we have seen the program go from strength to strength. This is by far one of the best customer loyalty programs in the industry and one we endorse 100%."
Maxine Dunsdon, Sales Manager UK & Ireland, Hurtigruten
"The extra benefits on offer are a really fantastic way to make customers feel valued and I know that customers already in the scheme never want to leave."
Luke Smith, Cunard Line
"The innovative Cruise Miles programme represents excellent value and rewards clients for their continued loyalty. By cruising regularly, clients can build up points to use towards a variety of value added items which enhance the overall cruise experience."
Mike Bonner, Silversea Cruises, UK, Ireland & Middle East
If you are experiencing any difficulties with your Cruise Miles online experience, please see our trouble shooting guidelines below.
I'm unable to log into my account
You are only able to have one Cruise Miles account per household. If you have already registered for Cruise Miles you will be unable to do this again.
At the top of our website you will see this symbol . Here you can login and check your Cruise Miles balance. Alternatively, please click here and we’ll take you there.
I've forgotten my username and/or password
Don't worry if you’ve forgotten your login information, as we can send this to you to enable you to login and get the most from our online experience.
Please click here and we’ll email this information to the email address you registered with.
How can I check my Cruise Miles balance?
Your Cruise Miles balance can be viewed once you are logged into your account. Remember, you earn one Cruise Mile for each pound you have spent with Reader Offers Ltd since the beginning of your membership. Any Cruise Miles you have already redeemed on your bookings will be deducted from your balance once your booking has been confirmed. Please click here and we’ll take you to your login area.
If you are still experiencing problems please call us on 0845 6000 191 to request assistance.